TERMS AND CONDITIONS

Training Sessions

1. All training will be on a one-to-one basis unless previously agreed between you and your trainer.

2. Training sessions will be a minimum of two hours unless previously agreed.

3. Training is not offered as a door-to-door service and will take place at an agreed location.

Cancellation of lessons

If you or your trainer wish to cancel a lesson a minimum of 48 hours prior notice should be given. If your trainer cancels a lesson without giving this minimum period of notice, your trainer shall rearrange the training session. Cancellations by you must be made directly between you and your trainer. If you do not give at least 48 hours' notice of cancellation, you will be charged for the session(s) concerned in full.

ADI Tests

Chris Deane ADI reserves the right to withdraw the training vehicle from any tests that have not been booked with his agreement. It can also be withheld if he feels you are not ready for any booked test, provided he gives you sufficient notice to cancel within the DVSA time frame.

Refund policy and warranty

You are entitled to cancel your prepaid training at any time (for the provisions relating to the cancellation of individual lessons, please see 'Cancellation of lessons' above). If you have not taken any lesson(s) at the time of cancellation, you will be entitled to a full refund of any amounts paid to Chris Deane ADI, subject to the points below.

1. If you have taken lesson(s) at the time of cancellation, you will not be eligible for a refund on any lessons taken.

2. Refunds will be processed within 28 days of the initial request and made by cheque and payable to the trainee only.

3. Refund of partial pre-paid block bookings will be calculated depending on lessons taken. A discount for block bookings of 6 hours or more is available and is prepaid. In the event a refund is requested for training not taken, unless 6 hours of the booking have been delivered, hours taken will be charged at the full rate. That total will be deducted from the prepayment, and the difference will be refunded as per point 2 above.

4. In the event of a 'buy one get one free' offer, no refund will take place once the first lesson has been taken.