TERMS AND CONDITIONS

Driving Lessons

1. All training will be on a one-to-one basis unless previously agreed between you and Chris Deane, ADI.

2. Driving Lessons will be a minimum of two hours unless previously agreed.

3. Lessons must be prepaid before they can be confirmed and placed in the diary.

4. Chris Deane, ADI, will try to keep to all bookings. However, this may sometimes be affected by traffic conditions, in which case you will be contacted by phone or receive a text notification.

Cancellation of lessons

If you wish to cancel a lesson, a minimum of 48 hours' notice must be given; otherwise, you will be charged the full lesson price. That charge will be held in credit towards the use of the car for the Driving Test, provided lessons are maintained with Chris, and is not refundable

Chris Deane ADI reserves the right to end a lesson at any time if he considers the learner is not fit to drive, placing themselves or the general public at risk. That lesson may or may not be charged at his discretion, depending on the circumstances.

Driving Test

Chris Deane ADI reserves the right to withdraw the availability of the training vehicle for any tests which have not been booked with his agreement. It can also be withheld if he feels you are not ready for any booked test, providing he gives you sufficient notice to cancel within the DVSA time frame.

Refund policy and warranty

You are entitled to cancel your prepaid training at any time (for the provisions relating to the cancellation of individual lessons, please see 'Cancellation of lessons' above). If you have not taken any lesson(s) at the time of cancellation, you will be entitled to a full refund of any amounts paid to Chris Deane ADI, subject to the points below.

1. If you have taken lesson(s) at the time of cancellation, you will not be eligible for a refund on any lessons taken.

2. Refunds will be processed within 28 days of the initial request and can only be made by cheque, and only payable to the learner or bill payer.

3. The refund of partial prepaid block bookings will be calculated depending on the lessons taken. A discount is offered for block bookings of 10 hours or more, which must be paid in advance. In the event of a refund being requested for training not taken, unless 6 hours of the booking have been delivered, then the hours taken will be charged at the full rate. That total will be deducted from the prepayment, and the difference will be refunded as per point 2 above.

4. In the event of a 'buy one get one free' offer, no refund will take place once the first lesson has been taken.